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About us

Smart Hotels & Hostels is a modern network of accommodation facilities with more than 21 years of market experience. We are present on the Central European market and unite 7 high standard hostels and 2 modern hotels in 6 cities - Kraków, Warsaw, Wroclaw, Poznań, Bratislava and Innsbruck.


Thanks to our dynamic growth in recent years, we have been able to successfully find new desired locations for our services. Good examples are the Traffic Hotel in Poznań, which has become one of the most popular and highest rated hotels in this city, or the Marmota Hostel, beautifully situated in the capital of the Austrian Alps, Innsbruck, which offers an unforgettable view from its windows and a relaxing atmosphere.


We have over 21 years of market experience and always attach great importance to the suggestions and opinions of our customers - this allows us to improve our offer every year and adapt our structure and the quality of rooms to the expectations of our guests. We specialize mainly in organizing group stays, the booking of which is supervised by the highly trained staff of our group service department. We invite you to familiarize yourself with our offer and strongly encourage you to use our services.

Our properties

Atlantis Hostel

Kraków, Dietla 58


Hostel Atlantis encompasses our offer for organized groups. This ideally suited hostel for young people enjoys a friendly atmosphere.

We offer almost 160 beds in various types of rooms at reasonable prices. An essential attribute is also the hostel's location just next to Wawel Hill, between the Jewish district – Kazimierz and the Main Market Square.

That's why our hostel is attractive to individual tourists as well. You are warmly invited.

DD Downtown Hostel

Krakow, Pedzichow 9


Dizzy Daisy Downtown Hostel was the first to appear in our offer. Always full of tourists, it has been known for over ten years for its high standards.

It is undoubtedly one of Krakow's most popular hostels.

Although specifically recommended to individual tourist due to its location – a few-minute walk from the Railway Station and the Main Market Square, the hostel, offering 80 beds is also extremely well suited for group tours. We offer dorms, private rooms and apartments, situated conveniently one to another.

Premium Hostel

Krakow, Pomorska 2


Guided by our motto: "hotel quality for a hostel price", we are offering you a total of 95 beds in comfortable private (mainly twin and double) rooms, each with bathroom and cable TV, free Internet access and use of our fully equipped hostel kitchen.

We strive to give you more than the average hostel, making Premium Hostel the ideal choice for tourists and business people seeking a friendly and comfortable accommodation.

We also offer special rates for organized groups; tailoring the hostel to the needs of your group by organizing meals in a nearby restaurant, guided tours and much more.

Recently, we opened plenty of new high standard ensuite rooms, which would ideally meet the expectation of the most demanding guests.

Tatamka Hostel

Warsaw, Tamka 30


Tatamka Hostel is the first of our offer to be located in Warsaw. We offer 91 beds mainly in twin and triple rooms, most of which are ensuite, and additionally an apartment for four.

The hostel's standard is suited equally for individual tourists travelling around Poland, as for organized groups, and clients travelling to the capital for business purposes.

An added attribute of Hostel Tatamka is its excellent location just beside Nowy Swiat Street.

Traffic Hotel

Poznan, Niezlomnych 1c


Traffic Hotel is a brand new place in the very centre of Poznan, which offers 100 beds in several rooms.

We are convinced that our modern private ensuite rooms equipped with WiFi and TV will meet the expectations of all the guests: those who come to Poznan for sightseeing, and those who come here for business purposes, for fair and conferences.

We also give the possibility of renting the conference room in our Hotel. The Building is situated in the neighbourhood of Stary Browar Art and Business Centre, between the Poznan International Fair and the Old Market Square.

Traffic Hotel

Wroclaw, Swidnicka 28


The long-awaited opening of the brand new Traffic Hotel has arrived! An object combining elegance and modernity has appeared on the tourist map of Wrocław.

A prestigious location in the heart of the city, a high standard of rooms, reasonable prices and excellent breakfasts - now also in the Lower Silesian capital. Everything buttoned up and ready to receive the first guests.

Hotel Traffic offers guests 75 beds in single, double and triple rooms.

Marmota Hostel

Innsbruck, Tummelplatzweg 2


Welcome to the lovliest place in the lovliest Innsbruck! We provide accommodation for individual tourists coming to Innsbruck to meet new people and enjoy our relaxed atmosphere, as well as for groups and families.

Our location in a beautiful neighbourhood in Innsbruck – Amras is just 7 minutes from the train station.

Famous castle – Schloss Ambras is just 10-minute walk from the hostel! We offers different types of rooms – dorms and privates, patio with magnificent views of Austrian Alps and well stocked kitchen.

Patio Hostel

Bratislava, Spitalska 35


Patio Hostel has a perfect location – right in the centre of Bratislava. The Old Town is just a few-minute walk – no need to take a bus anywhere you want to go.

Moreover, the hostel is situated in the courtyard so you can use our toll free parking lot and the street noise is eliminated.

We have over 160 beds available in private and dormitory rooms. Each floor of Patio Hostel is equipped with a kitchen and shared bathrooms. You can use our free laundry and enjoy free coffee and tea.

We offer PC's with internet connection as well as WiFi which is free of charge. For your security we have CCTV monitoring system installed. 24/7 reception is ready to help you with plenty of tips. You can get a breakfast pack, beer and beverages at the reception desk. We offer a discount catering for groups in some nearby restaurants and pubs.

Hostel Freedom

Kraków, Pomorska 2


The location of the Freedom Hostel in the center of Krakow, close to the Main Square and to numerous monuments and tourist attractions, creates a unique opportunity to visit and see what is the most beautiful in Krakow. We offer 25 rooms with some nice facilities such as bathroom, TV and wireless Internet access - all at attractive prices.

Apartamenty Fresh

Kraków, Radziwiłłowska 13


Fresh Apartments provide accommodation for tourists and business people visiting Cracow. We offer only independent apartments that are situated in great Old Town locations . Our luxury apartments have at least one bedroom, bathroom, kitchen or kitchenette.

Group offer

We would like to invite customers who organize group stays to use our facilities in Kraków, Warsaw, Poznań, Innsbruck and Bratislava. Smart Hotels & Hostels' offer is the perfect alternative to expensive hotels - the quality of our services meets hotel standards while maintaining an unrivalled low price of stay. We specialize in providing services for school and youth groups. Every year we provide services for more than 200 groups of various sizes from small (up to 20 people) to groups of more than 100 people.

Excellent location

All of our facilities are located in the city centres, near the most important tourist attractions as well as key facilities from the perspective of a business client, such as convention centres or fairs.

Unrivalled prices

We offer attractive discounts for organized groups. We have special, promotional prices for tour operators.

Quick and efficient service

We are flexible and can tailor our offer to your needs. The diverse layout of our rooms as well as an extensive network of entities that cooperate with us allows us to offer cost-effective packages as well as extensive services including catering, organization of stay, trips, guided tours and transport.

The best base for big groups in Kraków

We are able to accommodate the biggest number of guests among Kraków's hostels - our facilities have space for more than 350 guests, which allows us to accommodate even extremely large groups.

Business services

The Traffic Hotel is an optimum facility for business clients staying in Poznań - we are located near the Poznań International Fair. Moreover, we offer modern and comfortable rooms with bathrooms and TVs as well as a conference hall.

Need to book accommodation for a group?

Contact us!

Struktura firmy

Henryk Miszalski

Co-owner, Analysis & Development

Mateusz Wąsik

Co-owner, Project Manager

Elżbieta Wolska

Co-owner, HR

Mikołaj Wolski

Co-owner, IT & Finance

Tomasz Wyporski

Co-owner, Finance & Investment

Łukasz Szafraniec


Marlena Michalik

Head of Operations & Analytics

Anna Miszalska

Krakow Revenue Manager

Kamil Lurie

Contracting & Revenue Manager

Natalia Majzner

Office & Group Reservations

Marcelina Karpińska

Group Reservations

Adrianna Kaufmann-Matusewicz

HR Manager

Magdalena Szczykutowicz

Revenue Manager

Arkadiusz Piech

E-marketing & Web Development

Konrad Kochanik

Graphic Design

Paweł Majewski

Marketing Analysis & Software

Sabina Karpińska

Quality Manager

Dariusz Fatla

Head of Reception Supervisors

Artur Wasilewski

DD Downtown Hostel Manager

Łukasz Leśniak

Atlantis Hostel Manager

Tomasz Kuźmiński

Tatamka Hostel Manager

Patrycja Chwastek

Traffic Poznan Hotel Manager

Dominika Gwóźdź

Traffic Wroclaw Hotel Manager

Paweł Kochan

Marmota Hostel Manager

Daniel Laurinec

Patio Hostel Manager

Oskar Volgyfy

Patio Hostel Manager

Anna Burek

Premium Hostel Manager

Gabriela Malik

Fresh Apartments Manager

Klaudia Domżał

Customer Service

Filip Kijowski

Junior HR Specialist

Smart Hotels & Hostels in numbers


Smart Hotels & Hostels job opportunities

CSR - Corporate Social Responsibility

For many years, our company has been undertaking various activities benefiting the local environments in which we operate. We try to be socially responsible for local matters and support community activities. Below, you can find the list of some activities in which we took part.


In our activity, we want the high quality of our services to be an indicator and to provide certainty to our customers that during the stay in our facility they can feel safe and comfortable. Numerous awards and certificates granted to us are the proof of the above. We are also members of various chambers and industry-specific associations.

  • Membership Certificate of the Polish Chamber of Youth Tourism in 2010
  • Membership Certificate of the Krakow Chamber of Tourism in 2010
  • Participation in Conference related to "Safety of youth during leisure and tourism" in 2011
  • Membership Certificate of the Polish Chamber of Youth Tourism in 2011
  • Membership Certificate of the Krakow Chamber of Tourism in 2012
  • Membership Certificate of the Polish Chamber of Youth Tourism in 2012
  • Membership Certificate of the Polish Chamber of Youth Tourism in 2013
  • Membership Certificate of the Krakow Chamber of Tourism in 2013
  • Membership Certificate of the Polish Chamber of Youth Tourism in 2014
  • Membership Certificate of the Polish Chamber of Tourism in the 2014/2015 season
  • Membership Certificate of the Polish Chamber of Youth Tourism in 2015
  • Membership Certificate of the Krakow Chamber of Tourism in 2015
  • Silver Badge of the Polish Chamber of Youth Tourism awarded in 2015
  • Membership Certificate of the Polish Chamber of Tourism in the 2015/2016 season
  • Odys Award 2016 for "Peaceful Invasion of Krakow Hostels in Europe"
  • Odys Award 2016 for "Peaceful Invasion of Krakow Hostels in Europe"
  • Honorary Diploma of the Polish Chamber of Youth Tourism for the 15th anniversary of operations of the above Chamber in 2016
  • Membership Certificate of the Polish Chamber of Youth Tourism in 2016
  • Membership Certificate of the Polish Chamber of Youth Tourism in 2017